internet video not playing on vpn

I recently upgraded to Linux Mint 21

I am not sure but it seems to me videos linked to on a website I visit while on a vpn will no longer play.

If I open in a new window I get the message, "that page does not exist"

But other posters keep posting these videos, so I do not think that could be correct

Something is going wrong with the video connection,

I have checked the drivers and no problem is reported.

not all videoS are failing to run. Youtube works and perhaps odysey.

Any suggestions appreciated.

SPECS

  System:
  Kernel: 5.15.0-94-generic x86_64 bits: 64 compiler: gcc v: 11.4.0
    Desktop: Cinnamon 5.4.12 Distro: Linux Mint 21 Vanessa
    base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: ASUSTeK product: X510UAR v: 1.0
    serial: <superuser required>
  Mobo: ASUSTeK model: X510UAR v: 1.0 serial: <superuser required>
    UEFI: American Megatrends v: X510UAR.309 date: 07/24/2018
Battery:
  ID-1: BAT0 charge: 28.2 Wh (99.3%) condition: 28.4/43.0 Wh (66.0%)
    volts: 11.6 min: 11.6 model: ASUSTeK ASUS Battery status: Not charging
CPU:
  Info: quad core model: Intel Core i5-8250U bits: 64 type: MT MCP
    arch: Coffee Lake rev: A cache: L1: 256 KiB L2: 1024 KiB L3: 6 MiB
  Speed (MHz): avg: 800 min/max: 400/3400 cores: 1: 800 2: 800 3: 800
    4: 800 5: 800 6: 800 7: 800 8: 800 bogomips: 28800
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel UHD Graphics 620 vendor: ASUSTeK driver: i915 v: kernel
    bus-ID: 00:02.0
  Device-2: IMC Networks VGA UVC WebCam type: USB driver: uvcvideo
    bus-ID: 1-6:4
  Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting
    unloaded: fbdev,vesa gpu: i915 resolution: 1920x1080~60Hz
  OpenGL: renderer: Mesa Intel UHD Graphics 620 (KBL GT2)
    v: 4.6 Mesa 23.0.4-0ubuntu1~22.04.1 direct render: Yes
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio vendor: ASUSTeK
    driver: snd_hda_intel v: kernel bus-ID: 00:1f.3
  Sound Server-1: ALSA v: k5.15.0-94-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel
    bus-ID: 02:00.0
  IF: wlp2s0 state: up mac: <filter>
Bluetooth:
  Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8
    bus-ID: 1-8:5
  Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter>
    bt-v: 2.1 lmp-v: 4.2
Drives:
  Local Storage: total: 931.51 GiB used: 242.93 GiB (26.1%)
  ID-1: /dev/sda vendor: Toshiba model: MQ04ABF100 size: 931.51 GiB
Partition:
  ID-1: / size: 915.32 GiB used: 242.93 GiB (26.5%) fs: ext4 dev: /dev/sda2
  ID-2: /boot/efi size: 511 MiB used: 6.1 MiB (1.2%) fs: vfat
    dev: /dev/sda1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 1.3 MiB (0.1%) file: /swapfile
Sensors:
  System Temperatures: cpu: 44.0 C pch: 40.5 C mobo: N/A
  Fan Speeds (RPM): cpu: 2600
Info:
  Processes: 268 Uptime: 23h 37m Memory: 7.64 GiB used: 4.11 GiB (53.8%)
  Init: systemd runlevel: 5 Compilers: gcc: 11.4.0 Packages: 2420 Shell: Bash
  v: 5.1.16 inxi: 3.3.13

 

Disable your VPN and try again

thanks for responding but I use the vpn for relative privacy for some sites

so I cannot disable it

Try connecting to a server in a different country with your VPN until you find one that works.

Ok,  I have one other country I can try.

Thanks for responding.
 

So try another VPN company (obviously)

What plugins do you run on your browser?

What plugins do you run on your browser?

Thanks for responding

the only plugin is

"OpenH264 Video Codec provided by Cisco systems"

VPN can prevent videos playing

maybe I should contact proton