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Not able to answer incoming calls


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#1 Flintheart

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Posted 03 April 2024 - 04:57 PM

P20 lite

 

The phone rings, but nothing pops up, if I pull down notifications I can see the call (it disappears and comes back over and over again), but nothing happens when I try to answer the call.

 

This happened out of nowhere, the phone sees light use and it's a while since any apps were installed.

 

I've stopped and cleared data relating to all phone apps.

 

Deleted the cache partition.

 

Tried another phone app.

 

Reinserted the SIM-card.

 

Tried both SIM-slots.

 

Checked alle permissions and notifications, I couldn't find anything wrong.

 

Suggestions is much appreciated.


Edited by Flintheart, 03 April 2024 - 06:34 PM.


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#2 JohnC_21

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Posted 03 April 2024 - 05:58 PM

I think your next step would be to do a hard reset which will wipe all your data. Make sure your contacts are synced to your Google Account. I assumes this is the Huawei p20.

 



#3 Flintheart

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Posted 04 April 2024 - 05:18 PM

I tend to agree, it's annoying, but it is what it is.



#4 lucytaylor01

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Posted 13 June 2024 - 06:38 AM

You can try these things also. I hope it will help you.

 

1. Reset your phone

2. Use default phone app

3. Update your phone software

4. Turn off DND






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