BleepingComputer.com has recently added a Deals Store for our members to get great discounts on interesting products, online courses, and software. As there have been many questions, this topic is being created to explain how the store works, who supports it, and to explain its affiliation with BleepingComputer.com.
The Deals Store is powered by a company called StackCommerce who handles the product curation, the order fulfillment, and the customer support for the store. StackCommerce is a company that allows web sites, like BleepingComputer, to host their own store and make a small commission from the sale of an offered product. These products, though, are all selected by StackCommerce and BleepingComputer has no input into what is shown. Of course, if there is a product that is a scam we will push to have it removed, but we have not seen any like this as of yet.
Since BleepingComputer.com does not decide what products are promoted, we also cannot endorse them. Therefore, before buying any product, it is suggested that you research the product online to make sure it is something you want. So far, when we did research on the offered products in the store we have mostly seen better prices and highly favorable reviews on stores like Amazon.
Product Terms, Store Shipping, Support, FAQ
Similar to Groupon deals, each product in the store has its own terms that are set by the owner of the product being sold. This means that one product may be able to ship outside of the US, but another product may only allow ship within the U.S.A. Unfortunately, we do not have any control over this and this is fully dictated by the company whose product is being sold. Therefore, please read the terms located on the bottom of each product page.
When purchasing a product, all order fulfillments is provided by StackCommerce. They handle the customer support, payment processing, shipping of products, and returns. BleepingComputer.com has no involvement in any this and the only way to receive support is to contact StackCommerce directly. Of course, if you are not receiving support, please let us know and we will make sure you do.
Some useful links when using the store are:
Contact Support
Shipping and Tracking Information
Returns and Refunds
FAQ
Please tell us about your experience using the Store!
Though we do not operate the store, it is branded with our website, so we want to make sure your experiences using the store are not only excellent, but that the products are terrific too. As we do not have any insight into visitor's experience when using the store, we need you to let us know how good or bad your experience was.
With that said, if you have used the store, please share your experience with us. That way we can not only help you rectify your issues, but also decide if the Store is something we want to continue offering to our visitors.
As always if there are any questions, please feel free to post them here.
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