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"Run as Administrator" now the only way to open Word or Excel.


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30 replies to this topic

#1 wayki321213

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Posted 14 June 2024 - 06:34 AM

Win11 latest updates, modern Laptop.  All been working great for months.  New windows update - then:

Excel and word now don't open on file click.

Need to open program exe with Run as Administrator now.  Then open file.

This causes me many problems due to way I work.

I did auto repair (which did reinstall of office), and I did some other stuff from MS articles - still same problem.

 


Edited by hamluis, 14 June 2024 - 08:44 AM.
Moved from W11 to Bus Apps - Hamluis.


BC AdBot (Login to Remove)

 


#2 MoxieMomma

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Posted 14 June 2024 - 06:37 AM

Hello and welcome to BC:

We need more information in order to better assist you.

FIRST:

1- Please download, install and run the Free version of Speccy from here: https://www.ccleaner.com/speccy
2- Then, go to File > Publish Snapshot
3- Click YES > Copy to Clipboard
4- Then please post the LINK to the report by pasting it into your next reply in this thread.

NEXT:

1- Please download and run MiniToolBox from here: https://www.bleepingcomputer.com/download/minitoolbox/
2- Place a checkmark in the following four boxes:

List Last 10 Event Viewer Errors
List Installed Programs
List Problematic Devices
List Users, Partitions and Memory size

3- Click “GO”
4- Please post the text results here by copy/pasting them in your next reply in this thread.

Thanks

#3 MoxieMomma

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Posted 14 June 2024 - 06:38 AM

Also, please provide links to the MS "other stuff" you tried.

Thank you

#4 wayki321213

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Posted 14 June 2024 - 07:49 AM

https://speccy.piriform.com/results/RmSSvouDDhWLeEr5KZbeOpP

 

 

From MiniToolBox:

 

MiniToolBox by Farbar  Version: 13-05-2022
Ran by anon99 (administrator) on 14-06-2024 at 14:47:38
Running from "C:\Users\anon99\Downloads"
Microsoft Windows 11 Home Single Language  (X64)
Model: 82A3 Manufacturer: LENOVO
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (06/14/2024 02:30:53 PM) (Source: Application Error) (EventID: 1000) (User: anon)
Description: Faulting application name: EXCEL.EXE, version: 16.0.17628.20144, time stamp: 0x66639c21
Faulting module name: AppVIsvSubsystems64.dll, version: 16.0.17804.43981, time stamp: 0x665fe11c
Exception code: 0xc0000005
Fault offset: 0x00000000000b12ad
Faulting process id: 0x0x41c4
Faulting application start time: 0x0x1dabe56b2cd6431
Faulting application path: C:\Program Files\Microsoft Office\Root\Office16\EXCEL.EXE
Faulting module path: C:\Program Files\Microsoft Office\Root\Office16\AppVIsvSubsystems64.dll
Report Id: 3dc41159-6df6-4f00-ad85-d98117e4edd5
Faulting package full name: 
Faulting package-relative application ID:
 
Error: (06/14/2024 01:36:43 PM) (Source: Application Error) (EventID: 1000) (User: anon)
Description: Faulting application name: EXCEL.EXE, version: 16.0.17628.20144, time stamp: 0x66639c21
Faulting module name: AppVIsvSubsystems64.dll, version: 16.0.17804.43981, time stamp: 0x665fe11c
Exception code: 0xc0000005
Fault offset: 0x00000000000b12ad
Faulting process id: 0x0x1b7c
Faulting application start time: 0x0x1dabe4f217f2bb9
Faulting application path: C:\Program Files\Microsoft Office\Root\Office16\EXCEL.EXE
Faulting module path: C:\Program Files\Microsoft Office\Root\Office16\AppVIsvSubsystems64.dll
Report Id: 7d5a5137-b2e7-4137-915a-defe7423b07d
Faulting package full name: 
Faulting package-relative application ID:
 
Error: (06/14/2024 01:35:59 PM) (Source: Application Error) (EventID: 1000) (User: anon)
Description: Faulting application name: EXCEL.EXE, version: 16.0.17628.20144, time stamp: 0x66639c21
Faulting module name: AppVIsvSubsystems64.dll, version: 16.0.17804.43981, time stamp: 0x665fe11c
Exception code: 0xc0000005
Fault offset: 0x00000000000b12ad
Faulting process id: 0x0x3f48
Faulting application start time: 0x0x1dabe4f0718b9bf
Faulting application path: C:\Program Files\Microsoft Office\Root\Office16\EXCEL.EXE
Faulting module path: C:\Program Files\Microsoft Office\Root\Office16\AppVIsvSubsystems64.dll
Report Id: 6b597b3b-a36c-49bc-afa0-7056cec1c47a
Faulting package full name: 
Faulting package-relative application ID:
 
Error: (06/14/2024 01:08:30 PM) (Source: Application Error) (EventID: 1000) (User: anon)
Description: Faulting application name: WINWORD.EXE, version: 16.0.17628.20144, time stamp: 0x66639b10
Faulting module name: AppVIsvSubsystems64.dll, version: 16.0.17804.43981, time stamp: 0x665fe11c
Exception code: 0xc0000005
Fault offset: 0x00000000000b12ad
Faulting process id: 0x0x3af4
Faulting application start time: 0x0x1dabe4b3065ce13
Faulting application path: C:\Program Files\Microsoft Office\root\Office16\WINWORD.EXE
Faulting module path: C:\Program Files\Microsoft Office\root\Office16\AppVIsvSubsystems64.dll
Report Id: e5827ec0-33df-45d1-9f02-94e24f4dd472
Faulting package full name: 
Faulting package-relative application ID:
 
Error: (06/14/2024 01:00:30 PM) (Source: Application Error) (EventID: 1000) (User: anon)
Description: Faulting application name: EXCEL.EXE, version: 16.0.17628.20144, time stamp: 0x66639c21
Faulting module name: AppVIsvSubsystems64.dll, version: 16.0.17804.43981, time stamp: 0x665fe11c
Exception code: 0xc0000005
Fault offset: 0x00000000000b12ad
Faulting process id: 0x0x1b30
Faulting application start time: 0x0x1dabe4a1190bb79
Faulting application path: C:\Program Files\Microsoft Office\Root\Office16\EXCEL.EXE
Faulting module path: C:\Program Files\Microsoft Office\Root\Office16\AppVIsvSubsystems64.dll
Report Id: 2c298c84-6576-4f80-ab2f-f3ca1ca20e39
Faulting package full name: 
Faulting package-relative application ID:
 
Error: (06/14/2024 12:58:49 PM) (Source: Application Error) (EventID: 1000) (User: anon)
Description: Faulting application name: WINWORD.EXE, version: 16.0.17628.20144, time stamp: 0x66639b10
Faulting module name: AppVIsvSubsystems64.dll, version: 16.0.17804.43981, time stamp: 0x665fe11c
Exception code: 0xc0000005
Fault offset: 0x00000000000b12ad
Faulting process id: 0x0x32a4
Faulting application start time: 0x0x1dabe49d6012ae5
Faulting application path: C:\Program Files\Microsoft Office\Root\Office16\WINWORD.EXE
Faulting module path: C:\Program Files\Microsoft Office\Root\Office16\AppVIsvSubsystems64.dll
Report Id: d24ab3a3-eeb3-4599-9bdf-ec77164a4a92
Faulting package full name: 
Faulting package-relative application ID:
 
Error: (06/14/2024 12:57:48 PM) (Source: Application Error) (EventID: 1000) (User: anon)
Description: Faulting application name: WINWORD.EXE, version: 16.0.17628.20144, time stamp: 0x66639b10
Faulting module name: AppVIsvSubsystems64.dll, version: 16.0.17804.43981, time stamp: 0x665fe11c
Exception code: 0xc0000005
Fault offset: 0x00000000000b12ad
Faulting process id: 0x0x2760
Faulting application start time: 0x0x1dabe49b18ec01d
Faulting application path: C:\Program Files\Microsoft Office\root\Office16\WINWORD.EXE
Faulting module path: C:\Program Files\Microsoft Office\root\Office16\AppVIsvSubsystems64.dll
Report Id: a9c35e4e-4469-4391-87ea-3bbbac9a5ebb
Faulting package full name: 
Faulting package-relative application ID:
 
Error: (06/14/2024 12:57:00 PM) (Source: Application Error) (EventID: 1000) (User: anon)
Description: Faulting application name: WINWORD.EXE, version: 16.0.17628.20144, time stamp: 0x66639b10
Faulting module name: AppVIsvSubsystems64.dll, version: 16.0.17804.43981, time stamp: 0x665fe11c
Exception code: 0xc0000005
Fault offset: 0x00000000000b12ad
Faulting process id: 0x0x1f64
Faulting application start time: 0x0x1dabe4994caf0ce
Faulting application path: C:\Program Files\Microsoft Office\root\Office16\WINWORD.EXE
Faulting module path: C:\Program Files\Microsoft Office\root\Office16\AppVIsvSubsystems64.dll
Report Id: 257ee4fc-093b-4d97-9ba4-5fe44e91e2e8
Faulting package full name: 
Faulting package-relative application ID:
 
Error: (06/14/2024 11:50:46 AM) (Source: Application Error) (EventID: 1000) (User: NT AUTHORITY)
Description: Faulting application name: AUDIODG.EXE, version: 10.0.22621.3672, time stamp: 0x28ec11ef
Faulting module name: AUDIODG.EXE, version: 10.0.22621.3672, time stamp: 0x28ec11ef
Exception code: 0xc0000409
Fault offset: 0x0000000000036121
Faulting process id: 0x0xfc8
Faulting application start time: 0x0x1dabe400e319d1d
Faulting application path: C:\WINDOWS\system32\AUDIODG.EXE
Faulting module path: C:\WINDOWS\system32\AUDIODG.EXE
Report Id: bb4e07eb-73cc-480b-ad3e-f1d22a833a51
Faulting package full name: 
Faulting package-relative application ID:
 
Error: (06/14/2024 11:34:46 AM) (Source: Application Error) (EventID: 1000) (User: anon)
Description: Faulting application name: Service_rel_u_x64_vc16.exe, version: 5.15.35.79, time stamp: 0x60923ddd
Faulting module name: Qt5CoreMx64Qt5.15.1.dll, version: 5.15.1.0, time stamp: 0x5f74976c
Exception code: 0xc0000409
Fault offset: 0x00000000000203e8
Faulting process id: 0x0x1450
Faulting application start time: 0x0x1dabe3d8b43114f
Faulting application path: C:\Program Files\VEGAS\VEGAS Pro 20.0\UPS\Service_rel_u_x64_vc16.exe
Faulting module path: C:\Program Files\VEGAS\VEGAS Pro 20.0\UPS\Qt5CoreMx64Qt5.15.1.dll
Report Id: 1dd9a789-23bb-48be-8808-fb75da75d7d1
Faulting package full name: 
Faulting package-relative application ID:
 
 
System errors:
=============
Error: (06/14/2024 02:29:37 PM) (Source: Microsoft-Windows-NDIS) (EventID: 10317) (User: )
Description: Miniport Microsoft Wi-Fi Direct Virtual Adapter #4, {5d3fd634-e256-492d-9e01-a85240535f7c}, had event 74
 
Error: (06/14/2024 08:45:53 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The PrivadoVPN.Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
 
Error: (06/14/2024 08:40:50 AM) (Source: DCOM) (EventID: 10005) (User: NT AUTHORITY)
Description: Event-ID 10005
 
Error: (06/14/2024 08:40:50 AM) (Source: DCOM) (EventID: 10005) (User: NT AUTHORITY)
Description: Event-ID 10005
 
Error: (06/14/2024 07:57:22 AM) (Source: Microsoft-Windows-NDIS) (EventID: 10317) (User: )
Description: Miniport Microsoft Wi-Fi Direct Virtual Adapter #4, {5d3fd634-e256-492d-9e01-a85240535f7c}, had event 74
 
Error: (06/13/2024 09:00:49 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: 0x80073d029MZ95KL8MR0L-Microsoft.ScreenSketch{d389824c-eca0-4aa7-a320-965346bfeec7}1{855e8a7c-ecb4-4ca3-b045-1dfa50104289}
 
Error: (06/13/2024 06:31:16 PM) (Source: Microsoft-Windows-NDIS) (EventID: 10317) (User: )
Description: Miniport Microsoft Wi-Fi Direct Virtual Adapter #4, {5d3fd634-e256-492d-9e01-a85240535f7c}, had event 74
 
Error: (06/13/2024 08:31:01 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: 0x80073d029MZ95KL8MR0L-Microsoft.ScreenSketch{d389824c-eca0-4aa7-a320-965346bfeec7}1{855e8a7c-ecb4-4ca3-b045-1dfa50104289}
 
Error: (06/13/2024 08:30:50 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: 0x80073d029MSMLRH6LZF3-Microsoft.WindowsNotepad{3f72bcd6-8a4a-4931-886d-6999f01d22df}1{855e8a7c-ecb4-4ca3-b045-1dfa50104289}
 
Error: (06/13/2024 08:02:52 AM) (Source: Microsoft-Windows-NDIS) (EventID: 10317) (User: NT AUTHORITY)
Description: Miniport Microsoft Wi-Fi Direct Virtual Adapter #4, {5d3fd634-e256-492d-9e01-a85240535f7c}, had event 74
 
 
Windows Defender:
================
Date: 2023-12-15 21:25:11
Description: 
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan
 
Date: 2023-12-15 05:23:29
Description: 
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

CodeIntegrity Errors:
====================
Date: 2024-06-14 14:47:37
Description: 
Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\BraveSoftware\Brave-Browser\Application\brave.exe) attempted to load \Device\HarddiskVolume3\Program Files\Windhawk\Engine\1.4.1\64\windhawk.dll that did not meet the Microsoft signing level requirements. 
 
 
=========================== Installed Programs ============================
 
AnyViewer 3.4 (HKLM-x32\...\{3FCBAE69-8C96-4FBC-BD80-D4C1EFA9A629}_is1) (Version: 3.4.0 - AOMEI International Network Limited)
AtomSDKInstaller (HKLM-x32\...\AtomSDKInstaller_is1) (Version: 4.2.0 - GZ Systems)
Brave (HKLM-x32\...\BraveSoftware Brave-Browser) (Version: 126.1.67.115 - Brave Software Inc)
calibre 64bit (HKLM\...\{CBBB212A-8EDB-4E87-8584-D87FB2037167}) (Version: 7.10.0 - Kovid Goyal)
CCleaner (HKLM\...\CCleaner) (Version: 6.24 - Piriform)
Classic Shell (HKLM\...\{CABCE573-0A86-42FA-A52A-C7EA61D5BE08}) (Version: 4.3.1 - IvoSoft)
Engine DJ (HKLM\...\{C410EFDF-A813-4AB6-9FB4-3BD5BAE0211C}) (Version: 3.2.0.63 - AIR Music Technology) Hidden
Engine DJ (HKLM-x32\...\{97e9387b-afc5-472a-b8ae-048e12051e60}) (Version: 3.2.0.63 - AIR Music Technology)
FullScreen Photo Viewer 2.2 (HKLM-x32\...\FullScreen Photo Viewer) (Version: 2.2 - 4Neurons)
HiSuite (HKLM-x32\...\Hi Suite) (Version: 14.0.0.320 - Huawei Technologies Co., Ltd.)
IrfanView 4.60 (64-bit) (HKLM\...\IrfanView64) (Version: 4.60 - Irfan Skiljan)
Journey (HKLM\...\Steam App 638230) (Version:  - thatgamecompany)
Kaspersky (HKLM-x32\...\{316E069F-B459-3A14-9721-D616E6BD04FF}) (Version: 21.17.7.539 - Kaspersky) Hidden
Kaspersky (HKLM-x32\...\InstallWIX_{316E069F-B459-3A14-9721-D616E6BD04FF}) (Version: 21.17.7.539 - Kaspersky)
Lenovo System Update (HKLM-x32\...\TVSU_is1) (Version: 5.08.02.25 - Lenovo)
Lenovo Vantage Service (HKLM-x32\...\VantageSRV_is1) (Version: 4.0.75.0 - Lenovo Group Ltd.)
Logitech Unifying Software 2.52 (HKLM\...\Logitech Unifying) (Version: 2.52.33 - Logitech)
Malwarebytes version 4.6.5.293 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 4.6.5.293 - Malwarebytes)
Media Player Codec Pack 4.5.8 (HKLM-x32\...\Media Player - Codec Pack) (Version: 4.5.8 - Media Player Codec Pack)
Microsoft Office Home and Student 2021 - en-us (HKLM\...\HomeStudent2021Retail - en-us) (Version: 16.0.17628.20144 - Microsoft Corporation)
Microsoft OneDrive (HKLM\...\OneDriveSetup.exe) (Version: 24.101.0519.0010 - Microsoft Corporation)
Microsoft SQL Server Compact 4.0 x64 ENU (HKLM\...\{8424B163-D1E0-48B7-88A2-C7A61767B3D7}) (Version: 4.0.8482.1 - Microsoft Corporation)
Microsoft Update Health Tools (HKLM\...\{C6FD611E-7EFE-488C-A0E0-974C09EF6473}) (Version: 5.72.0.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Notepad++ (64-bit x64) (HKLM\...\Notepad++) (Version: 8.4.9 - Notepad++ Team)
OBS Studio (HKLM-x32\...\OBS Studio) (Version: 27.2.4 - OBS Project)
Office 16 Click-to-Run Extensibility Component (HKLM\...\{90160000-008C-0000-1000-0000000FF1CE}) (Version: 16.0.17628.20110 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-007E-0000-1000-0000000FF1CE}) (Version: 16.0.17628.20144 - Microsoft Corporation) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.33 - Piriform)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
TDR Nova version 2.1.6 (HKLM\...\TDR Nova_is1) (Version: 2.1.6 - Tokyo Dawn Labs)
UPDF (HKLM\...\UPDF) (Version:  - Superace Software Technology Co., Ltd.)
UPDF_Win version 1.0.7.0 (HKLM-x32\...\{64F0F31B-1791-46EC-96ED-44120E105F77}_is1) (Version: 1.0.7.0 - Superace Software Technology Co., Ltd.)
Windhawk v1.4.1 (HKLM-x32\...\Windhawk) (Version: 1.4.1 - Ramen Software)
WinRAR 6.11 (64-bit) (HKLM\...\WinRAR archiver) (Version: 6.11.0 - win.rar GmbH)
ZET 9 Lite 2.29 (HKLM-x32\...\ZET 9 Lite 2.29) (Version: 2.29 - ZET Astrology Software)
 
Packages:
=========
Cortana -> C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_4.2308.1005.0_x64__8wekyb3d8bbwe [2023-08-11] (Microsoft Corporation)
Dolby Atmos Speaker System -> C:\Program Files\WindowsApps\DolbyLaboratories.DolbyAtmosSpeakerSystem_3.30100.101.0_x64__rz1tebttyb220 [2022-06-17] (Dolby Laboratories)
Dolby Vision -> C:\Program Files\WindowsApps\DolbyLaboratories.DolbyVisionHDR_2.20303.556.0_x64__rz1tebttyb220 [2024-05-17] (Dolby Laboratories)
DuckDuckGo -> C:\Program Files\WindowsApps\DuckDuckGo.DesktopBrowser_0.81.1.0_x64__ya2fgkz3nks94 [2024-05-26] (DuckDuckGo) [Startup Task]
Elevoc Vocplus System -> C:\Program Files\WindowsApps\ElevocTechnologyCo.Ltd.ElevocVocplusSystem_1.0.29.0_x64__ttaqwwhyt5s6t [2022-06-17] (Elevoc Technology Co., Ltd.)
Glance by Mirametrix® -> C:\Program Files\WindowsApps\MirametrixInc.GlancebyMirametrix_11.20.2575.0_x64__17mer8kcn3j54 [2024-05-04] (Mirametrix Inc.) [Startup Task]
Lenovo Companion -> C:\Program Files\WindowsApps\E046963F.LenovoCompanion_10.2403.25.0_x64__k1h2ywk1493x8 [2024-06-13] (LENOVO INC.)
Lenovo Hotkeys -> C:\Program Files\WindowsApps\E0469640.LenovoUtility_4.6.12.0_x64__5grkq8ppsgwt4 [2024-04-02] (LENOVO INC) [Startup Task]
Microsoft Family -> C:\Program Files\WindowsApps\MicrosoftCorporationII.MicrosoftFamily_0.2.40.0_x64__8wekyb3d8bbwe [2023-12-02] (Microsoft Corp.)
Microsoft Whiteboard -> C:\Program Files\WindowsApps\Microsoft.Whiteboard_53.21110.548.0_x64__8wekyb3d8bbwe [2024-06-13] (Microsoft Corporation)
Microsoft.WindowsAppRuntime.CBS -> C:\Windows\SystemApps\Microsoft.WindowsAppRuntime.CBS_8wekyb3d8bbwe [2024-06-14] (Microsoft Corporation)
ms-resource://MicrosoftCorporationII.QuickAssist/resources/APP_WINDOW_NAME -> C:\Program Files\WindowsApps\MicrosoftCorporationII.QuickAssist_2.0.30.0_x64__8wekyb3d8bbwe [2024-06-12] (Microsoft Corp.)
ms-resource://MicrosoftWindows.CrossDevice/CrossDeviceComponentStub/Resources/AppName -> C:\Program Files\WindowsApps\MicrosoftWindows.CrossDevice_0.24051.39.0_x64__cw5n1h2txyewy [2024-06-12] (Microsoft Windows)
ms-resource:AppStoreName -> C:\Program Files\WindowsApps\Microsoft.AV1VideoExtension_1.2.1293.0_x64__8wekyb3d8bbwe [2024-05-31] (Microsoft Corporation)
ms-resource:AppStoreName -> C:\Program Files\WindowsApps\Microsoft.MPEG2VideoExtension_1.0.61931.0_x64__8wekyb3d8bbwe [2023-12-01] (Microsoft Corporation)
ms-resource:AppStoreName -> C:\Program Files\WindowsApps\Microsoft.RawImageExtension_2.3.1221.0_x64__8wekyb3d8bbwe [2024-05-23] (Microsoft Corporation)
ms-resource:AppStoreName -> C:\Program Files\WindowsApps\Microsoft.Windows.DevHome_0.0.0.0_x64__8wekyb3d8bbwe [2023-12-01] (Microsoft Corporation)
ms-resource:AppStoreName -> C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2024.11060.6017.0_x64__8wekyb3d8bbwe [2024-06-13] (Microsoft Corporation) [Startup Task]
ms-resource:AppxManifest_DisplayName -> C:\Windows\SystemApps\Microsoft.Windows.PrintQueueActionCenter_cw5n1h2txyewy [2024-05-18] (Microsoft Corporation)
ms-resource:Clipchamp/AppName -> C:\Program Files\WindowsApps\Clipchamp.Clipchamp_3.1.10420.0_neutral__yxz26nhyzhsrt [2024-06-13] (Microsoft Corp.)
ms-resource:CopilotProviderPackageDisplayName -> C:\Program Files\WindowsApps\Microsoft.Windows.Ai.Copilot.Provider_1.0.3.0_neutral__8wekyb3d8bbwe [2024-03-29] (ms-resource:PublisherDisplayName)
ms-resource:System_Item_Title_IntelGraphicsControlPanel -> C:\Program Files\WindowsApps\AppUp.IntelGraphicsExperience_1.100.5487.0_x64__8j3eq9eme6ctt [2024-06-12] (INTEL CORP) [Startup Task]
Outlook for Windows -> C:\Program Files\WindowsApps\Microsoft.OutlookForWindows_1.2023.1207.400_x64__8wekyb3d8bbwe [2024-01-20] (Microsoft Corporation)
Photos Media Engine Add-on -> C:\Program Files\WindowsApps\Microsoft.Photos.MediaEngineDLC_1.0.0.0_x64__8wekyb3d8bbwe [2022-08-28] (Microsoft Corporation)
Power Automate -> C:\Program Files\WindowsApps\Microsoft.PowerAutomateDesktop_11.2405.35.0_x64__8wekyb3d8bbwe [2024-06-04] (Microsoft Corporation) [Startup Task]
Realtek Audio Control -> C:\Program Files\WindowsApps\RealtekSemiconductorCorp.RealtekAudioControl_1.29.256.0_x64__dt26b99r8h8gj [2022-06-21] (Realtek Semiconductor Corp)
ShellEx Package -> C:\Program Files (x86)\Kaspersky Lab\Kaspersky 21.17\x64 [2024-05-31] (0)
Smart Microphone Settings -> C:\Program Files\WindowsApps\ElevocTechnologyCo.Ltd.SmartMicrophoneSettings_1.1.51.0_x64__ttaqwwhyt5s6t [2023-12-21] (Elevoc Technology Co., Ltd.)
Thunderbolt™ Control Center -> C:\Program Files\WindowsApps\AppUp.ThunderboltControlCenter_1.0.37.0_x64__8j3eq9eme6ctt [2023-10-15] (INTEL CORP)
WinAppRuntime.Main.1.5 -> C:\Program Files\WindowsApps\MicrosoftCorporationII.WinAppRuntime.Main.1.5_5001.159.55.0_x64__8wekyb3d8bbwe [2024-06-13] (Microsoft Corp.)
WinAppRuntime.Singleton -> C:\Program Files\WindowsApps\MicrosoftCorporationII.WinAppRuntime.Singleton_5001.159.55.0_x64__8wekyb3d8bbwe [2024-06-13] (Microsoft Corp.)
Windows CoPilot MSIX Pack -> C:\Program Files\WindowsApps\MicrosoftWindows.Client.CoPilot_724.1301.930.5_x64__cw5n1h2txyewy [2024-05-11] (Microsoft Windows)
Windows Feature Experience Pack -> C:\WINDOWS\SystemApps\MicrosoftWindows.Client.Core_cw5n1h2txyewy [2024-06-14] (Microsoft Windows)
Windows Feature Experience Pack -> C:\WINDOWS\SystemApps\MicrosoftWindows.Client.FileExp_cw5n1h2txyewy [2024-06-14] (Microsoft Windows)
Windows Feature Experience Pack -> C:\WINDOWS\SystemApps\MicrosoftWindows.Client.LKG_cw5n1h2txyewy [2024-06-14] (Microsoft Windows)
WindowsAppRuntime.1.1 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.1_1005.616.1651.0_x64__8wekyb3d8bbwe [2023-12-02] (Microsoft Corporation)
WindowsAppRuntime.1.1 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.1_1005.616.1651.0_x86__8wekyb3d8bbwe [2023-12-02] (Microsoft Corporation)
WindowsAppRuntime.1.2 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.2_2000.802.31.0_x64__8wekyb3d8bbwe [2023-03-25] (Microsoft Corporation)
WindowsAppRuntime.1.2 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.2_2000.802.31.0_x86__8wekyb3d8bbwe [2023-03-25] (Microsoft Corporation)
WindowsAppRuntime.1.3 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.3_3000.934.1904.0_x64__8wekyb3d8bbwe [2023-09-06] (Microsoft Corporation)
WindowsAppRuntime.1.3 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.3_3000.934.1904.0_x86__8wekyb3d8bbwe [2023-09-06] (Microsoft Corporation)
WindowsAppRuntime.1.4 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.4_4000.1227.1637.0_x64__8wekyb3d8bbwe [2024-05-17] (Microsoft Corporation)
WindowsAppRuntime.1.4 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.4_4000.1227.1637.0_x86__8wekyb3d8bbwe [2024-05-17] (Microsoft Corporation)
WindowsAppRuntime.1.5 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.5_5001.119.156.0_x64__8wekyb3d8bbwe [2024-05-06] (Microsoft Corporation)
WindowsAppRuntime.1.5 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.5_5001.159.55.0_x64__8wekyb3d8bbwe [2024-06-12] (Microsoft Corporation)
WindowsAppRuntime.1.5 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.5_5001.159.55.0_x86__8wekyb3d8bbwe [2024-06-12] (Microsoft Corporation)
WinRAR -> C:\Program Files\WinRAR [2022-11-05] (0)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 90%
Total physical RAM: 7991.3 MB
Available physical RAM: 777.77 MB
Total Virtual: 19255.3 MB
Available Virtual: 9291.07 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Windows-SSD) (Fixed) (Total:474.72 GB) (Free:81.22 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\ANON
 
Administrator            anon99                   DefaultAccount           
Guest                    WDAGUtilityAccount       
 
 
**** End of log ****
 
*****************************************************************
 
I did all in here >
 

Edited by wayki321213, 14 June 2024 - 09:10 AM.


#5 MoxieMomma

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Posted 14 June 2024 - 09:22 AM

Thank you for that information.
Yes, your Office applications are throwing many errors.

-- Do you get the same result when you open them from the Windows start menu that you get when you open them from a desktop shortcut?
(Your desktop shortcuts may be configured to "Run as administrator")

-- Have you tried a complete, clean uninstall & reinstall of MS Office?

#6 MoxieMomma

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Posted 14 June 2024 - 09:26 AM

Multiple suggestions here - I would work through this list:

https://answers.microsoft.com/en-us/msoffice/forum/all/office-apps-will-only-run-as-administrator/662b9d71-22b1-45e4-8e24-0963869fd3d7

Edit:

Info about the specific error code:
https://www.stellarinfo.com/blog/how-to-fix-error-code-0xc0000005-in-windows/

Edited by MoxieMomma, 14 June 2024 - 09:28 AM.


#7 wayki321213

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Posted 14 June 2024 - 09:57 AM

-- Do you get the same result when you open them from the Windows start menu that you get when you open them from a desktop shortcut?
(Your desktop shortcuts may be configured to "Run as administrator")

-- Have you tried a complete, clean uninstall & reinstall of MS Office?

 

Yes...same results.

 

And yes...auto repair of office did a reinstall (I assume uninstall first) - and same results.



#8 wayki321213

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Posted 14 June 2024 - 09:59 AM

Multiple suggestions here - I would work through this list:

https://answers.microsoft.com/en-us/msoffice/forum/all/office-apps-will-only-run-as-administrator/662b9d71-22b1-45e4-8e24-0963869fd3d7

Edit:

Info about the specific error code:
https://www.stellarinfo.com/blog/how-to-fix-error-code-0xc0000005-in-windows/

 

I tried all these but system resets.



#9 pdario

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Posted 14 June 2024 - 10:03 AM

It looks like a recent issue with the latest Office update: you should have Windhawk or any other code injecting app on your PC; if this is che case, you can add Office directory to Windhawk exclusions



#10 MoxieMomma

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Posted 14 June 2024 - 10:06 AM

AFAIK, a "repair" is not the same as a clean uninstall & reinstall of Office.
I would cleanly uninstall it, reboot and then cleanly reinstall.

Until someone else weighs in with additional suggestions, that specific error code *can* be caused by a failing hard drive.

You might want to run some basic hardware diagnostics on your hard drive.

PS There's no need to routinely use the QUOTE function. As you can see, it makes the thread hard to follow. Please just "reply" without it. Thank you.

#11 MoxieMomma

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Posted 14 June 2024 - 10:09 AM

Hello and welcome to BC, @pdario:


It looks like a recent issue with the latest Office update: you should have Windhawk or any other code injecting app on your PC; if this is che case, you can add Office directory to Windhawk exclusions

Huh????

If this were a problem with the latest Office update, there would be hundreds/thousands of similar reports.

EDIT: The Topic Starter does have a Windhawk application on the computer. Its role in the Office problem is unclear. Perhaps try at least temporarily uninstalling Windhawk to see if it resolves the issue.

Respectfully submitted

Edited by MoxieMomma, 14 June 2024 - 10:12 AM.


#12 wayki321213

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Posted 14 June 2024 - 10:11 AM

How do I do a clean install?   I don't have disks etc.  I have a fear if I uninstall I won't be able to install a new one.  (I don't know the keys/codes to my office - it came with my laptop when I bought it new).



#13 wayki321213

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Posted 14 June 2024 - 10:21 AM

I also have 2 office it seems like.  (both repaired today).

 

ddddddd-Untitled.jpg



#14 wayki321213

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Posted 14 June 2024 - 10:39 AM

Windhawk never caused a problem before.  I only use 1 explorer / file manager tweak ....because MS took away a key feature (drag to parent folder above).

 

Done many hardware checks in DOS...all good.



#15 MoxieMomma

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Posted 14 June 2024 - 11:29 AM

I see at least two possible reasons for your issue:

 

1) Having two Office versions installed -- supposedly, it *can* be done without issues, but it is not recommended, especially if one is MS 365 (cloud) and one is standalone.

2) Windhawk: such "customizing" apps can and do eventually break Windows; IMHO they are not worth the trouble. Just because it was never a problem "before" does NOT mean that it has not caused a problem now, unfortunately.

 

I suggest:

1) At least temporarily uninstalling Windhawk - doing so may NOT fix your problem, as the damage has been done. You may need to perform a non-destructive repair install via an in-place upgrade: https://www.elevenforum.com/t/repair-install-windows-11-with-an-in-place-upgrade.418/

2) Cleanly and properly uninstalling one or the other Office version and then repairing (or reinstalling) the one you keep.

 

Others will (no doubt) have other, better advice.

 

edit for typo


Edited by MoxieMomma, 14 June 2024 - 11:29 AM.





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