My daughter passed away and I do not know her pin number two for Galaxy s22 Ultr

My daughter passed away recently she has a Galaxy s22 Ultra and I do not know the pin number, I would like to retrieve the photos and things, there must be a way to get into it without hard reset that will delete all the info, apparently the find my device or similar is not turned on so I was unable to unlock it I do have the Google password and Samsung password, however that does not seem to help me in this situation please advise, I would really appreciate any and all options thank you

Hello, @monsteralien:

 

Sincere condolences for your loss.

 

Re: accessing your late daughter’s mobile phone --
Your request treads a bit close to the line of forum rules about bypassing security measures. And, at some computer sites, no such help is provided, since there is no way for forum helpers to verify the legitimate & rightful ownership of the device.

I will defer to the Moderator Team or others more expert in such matters

 

Once again, sincere condolences

Contact the manufacturer.

 

Louis

Firstly, sorry for your loss.

 

If the Google password is for the account tied to the Samsung phone then the photos should be synced to Google Photos. Login to Google Photos on any PC. If you can access Photos then you can also access Google Drive or any other Google service including Gmail.

 

Even Samsung cannot unlock the phone. They suggest a reset.

 

https://www.samsung.com/ca/support/mobile-devices/how-can-i-unlock-my-galaxy-device-if-i-forgot-the-security-pin-pattern-or-password/

Edited by JohnC_21, 01 December 2023 - 04:31 PM.

Despite the compelling story, I am not comfortable advising a stranger how to bypass security settings to hack & access another person's phone.

We *cannot* really know or verify how the Topic Starter came to acquire this phone, to whom it really belongs, or his motivation for wanting to access it.

This is why many computer help sites decline to advise in this type of scenario.



Absolutely no offense to @monsteralien is intended or implied

Hello everyone,

I do realize that the situation that my wife and I are in ,is almost unthinkable. 

Believe me I wish, it was made up.

 

I have hooked it to my pc and it will not see the phone hooked up, (I assume because it is not unlocked?)

See had stopped putting her photos on google about a year ago, during her divorce. So that wont work.

I tried going through her google acct and samsung acct, to use the unlock my phone program.

I do have her passord to google and samsung, but the feature is not turned on in her phone. it shows the 

phone location, but will not unlock it.

 

I have contacted samsung, they state only option is hard reset, which is against the whole reason for unlocking it

 

I can provide a death certificate to any one that will help me unlock the phone, precious memories are on it..

 

I have tried some of the possible pin#s, but it says i only have 4 tries left,,,,,,what then? will it lock up, will it delete the memory?

is there a way to get more attempts at the pin?

once again thank you for any help.

dean

Edited by monsteralien, 02 December 2023 - 07:21 AM.

You might want to contact a professional data recovery service. Tell them your situation. They should tell you if it is at all possible.

 

One of the bigger ones is DriveSavers

 

https://drivesaversdatarecovery.com/

Hello,

A few days ago ,i posted and asked for help. I guess it is unreasonable of me to ask that question.

All i want is to get the info off from my deceased daughters phone.....

 

Right now i have tried to enter a few pin numbers of possible ideas. however it says 4 tries left

it is a galaxy s22 ultra.

I would like to know what happens when, i reach the end of the last tries. will it delete the info on 

the phone?

 

Is there a way to get more tries, I feel like I might be able to get it unlocked if I have enough tries.

 I really do not want to lose the info, please help me .

thanks

dean

Related topic:

 

https://www.bleepingcomputer.com/forums/t/791989/pin-number-question/

Dean: Unfortunately, that is the whole point of security. If it were easy to break, then there would be no point in it.

 

I know that the above is no help to you.

 

However, most people keep a note of such things, somewhere. You know your daughter and so, you will have to search, high and low, for hints as to where she has hidden it.

 

If she is anything like me, the clues will be cryptic and probably hidden in plain sight.

 

The best of luck

Edited by wee-eddie, 03 December 2023 - 11:57 AM.

At one point, I hid a password in the description at the bottom of an old postcard in a Folder of our family holidays, and cryptic clue was "Meer" The photo was one of several of the Boating Lake (The Mere) at Thorpness.

I believe that if/when you hit the "wrong login" attempts limit on a Samsung then it will completely lock you out for a time until you can start trying again.

That time could be anywhere from minutes to hours depending on the phone model, and if / how many times it has already happened.

I guess the thinking behind it is that anyone with a lost/stolen phone won't spend the time and will give up, (a thief will just go and steal another).
But a genuine owner, or in a case such as here a relative, will keep trying despite the long waits when time-locked out.

Edited by Nukecad, 03 December 2023 - 11:53 AM.

     Good morning? Did you pull her phone logs? It used to do text messages too.

good morning,

How does a person "pull the phone logs, and text logs??"

I assume I would contact the carrier?

thanks for your help, I feel so helpless in this whole situation.

sincerly

dean