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chromebook memory problem

Started by anon125 , Jun 15 2024 09:51 AM

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15 replies to this topic

#1 anon125

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Posted 15 June 2024 - 09:51 AM

chromebook speed slow to stop.

saw this memory - see attached.

nothing in files or download.

where has the memory gone?

thanks

 

Attached Files


Edited by anon125, 15 June 2024 - 10:01 AM.

Dell XPS 8940 Diavel (CTO), 64GB, 16Gx4, DDR4, 3200MHz_2933MHz FY22, 11th Gen Intel Core i9 non-vPro label.

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#2 JohnC_21

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Posted 15 June 2024 - 10:05 AM

Check the running processes to see what is hogging all the memory.

 

https://helpdeskgeek.com/how-to/how-to-access-your-chromebooks-task-manager/


#3 anon125

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Posted 15 June 2024 - 12:01 PM

well i got the task manager open

where do i look?

nothing seems odd, but theen it is all new to me!

thanks

ps i have no extentions


Dell XPS 8940 Diavel (CTO), 64GB, 16Gx4, DDR4, 3200MHz_2933MHz FY22, 11th Gen Intel Core i9 non-vPro label.

#4 anon125

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Posted 15 June 2024 - 12:07 PM

does this help?

am i in the wrong screen?

thanks

Attached Files


Edited by anon125, 15 June 2024 - 01:34 PM.

Dell XPS 8940 Diavel (CTO), 64GB, 16Gx4, DDR4, 3200MHz_2933MHz FY22, 11th Gen Intel Core i9 non-vPro label.

#5 anon125

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Posted 15 June 2024 - 01:39 PM

this with no web pages open

Attached Files


Dell XPS 8940 Diavel (CTO), 64GB, 16Gx4, DDR4, 3200MHz_2933MHz FY22, 11th Gen Intel Core i9 non-vPro label.

#6 JohnC_21

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Posted 15 June 2024 - 02:19 PM

Adding all the processes listed only adds up to about 680MB. I don't know if there are other processes not shown but from that list but if those are the only processes running I don't know why the chromebook is using close to 4GB of RAM.

 

I would copy any local data on the chromebook to a USB HDD or flash drive and do a hard reset using the power and refresh keys. You would of course need to reinstall any apps you installed.

 

https://support.google.com/chromebook/answer/3227606?hl=en


#7 anon125

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Posted 15 June 2024 - 03:27 PM

Thanks JohnC_21


Dell XPS 8940 Diavel (CTO), 64GB, 16Gx4, DDR4, 3200MHz_2933MHz FY22, 11th Gen Intel Core i9 non-vPro label.

#8 JohnC_21

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Posted 15 June 2024 - 04:05 PM

If you have the time post an update on how the reset went if you decide to got that route. Thanks.


#9 anon125

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Posted 16 June 2024 - 01:06 PM

Please tell me how to get the memory box i included!

The computer stopped connecting to the internet
Then crashed and restarted and now connects to the internet.
I have deleted some apps and now need to check the memory situation.
I suspect it did itself what you suggested!
Thanks
Dell XPS 8940 Diavel (CTO), 64GB, 16Gx4, DDR4, 3200MHz_2933MHz FY22, 11th Gen Intel Core i9 non-vPro label.

#10 JohnC_21

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Posted 16 June 2024 - 03:00 PM

You did the hard reset using the power and refresh buttons? It sounds like you did not because you said you deleted some apps.

 

You can get to the memory test in the diagnostics section.

 

https://www.howtogeek.com/724503/how-to-run-a-diagnostic-scan-on-your-chromebook/


#11 anon125

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Posted 16 June 2024 - 03:21 PM

no, i just need the source of the image in the very first post!

where do i go to get this one

thanks

 

I suspect they have updated the version as well. so instructions found on the internet may be out of date

Version 125.0.6422.169 (Official Build) (64-bit)  probably it was google way of forcing me to update

Attached Files


Edited by anon125, 16 June 2024 - 03:32 PM.

Dell XPS 8940 Diavel (CTO), 64GB, 16Gx4, DDR4, 3200MHz_2933MHz FY22, 11th Gen Intel Core i9 non-vPro label.

#12 anon125

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Posted 16 June 2024 - 03:39 PM

i guess that did not solve the memory problem!

Attached Files


Dell XPS 8940 Diavel (CTO), 64GB, 16Gx4, DDR4, 3200MHz_2933MHz FY22, 11th Gen Intel Core i9 non-vPro label.

#13 anon125

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Posted 16 June 2024 - 04:27 PM

could .6  GB from 3.7gb be normal for acer chromebooks?


Dell XPS 8940 Diavel (CTO), 64GB, 16Gx4, DDR4, 3200MHz_2933MHz FY22, 11th Gen Intel Core i9 non-vPro label.

#14 JohnC_21

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Posted 16 June 2024 - 05:02 PM

I never ran that memory test on a chromebook. I'm wondering if this is a memory test and it shows the amount of RAM that is being used on the test. I will verify this and post back.

 

Okay, sorry for saying your Memory test did not seem normal. My Chromebook is showing relatively the same usage, .74GB of 3.79GB available. So it seems chromebooks are using all available RAM when running.

 

Regarding your Chromebook being slow, a hard reset may help with that.

 

I also found this video that gives some tips on RAM usage

 


Edited by JohnC_21, 16 June 2024 - 05:33 PM.

#15 anon125

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Posted 16 June 2024 - 05:39 PM

wow thanks for your great help


Dell XPS 8940 Diavel (CTO), 64GB, 16Gx4, DDR4, 3200MHz_2933MHz FY22, 11th Gen Intel Core i9 non-vPro label.
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