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Delivery has failed to these recipients or groups


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#1 dphenry157

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Posted 11 September 2023 - 03:57 PM

I have begun to get the following error message:

 

Delivery has failed to these recipients or groups:

Your message couldn't be delivered. Despite repeated attempts to contact the recipient's email system it didn't respond.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system isn't accepting connection requests from your email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361.

 

Your message couldn't be delivered. Despite repeated attempts to contact the recipient's email system it didn't respond.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system isn't accepting connection requests from your email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361.

 

Can someone tell me how to resolve the problem? Thank you.

 

 



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#2 cryptodan

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Posted 11 September 2023 - 06:29 PM

Show us the actual error message so we can help.

It'll be like a 5xx or 4xx error.

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#3 dphenry157

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Posted 12 September 2023 - 05:23 AM

That is the error message.



#4 dphenry157

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Posted 12 September 2023 - 05:24 AM

This is the error message:

 

Delivery has failed to these recipients or groups:

Your message couldn't be delivered. Despite repeated attempts to contact the recipient's email system it didn't respond.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system isn't accepting connection requests from your email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361.

 

Your message couldn't be delivered. Despite repeated attempts to contact the recipient's email system it didn't respond.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system isn't accepting connection requests from your email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361.



#5 cryptodan

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Posted 12 September 2023 - 05:32 AM

What domain are trying to send to, and you can pm me that.

Have you verified the email addresses exist?

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#6 dphenry157

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Posted 12 September 2023 - 11:51 AM

The email addresses do exist



#7 cryptodan

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Posted 12 September 2023 - 12:03 PM

Then there is an issue on the server with those addresses either being over quota, suspended, or there is a typo in the address.

Send me an email my forum name here at BC with @cryptodan.net for the email. I will see if I get it and check the logs for any errors.

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