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No Microphone input with Headsets


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#1 Ayubi

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Posted 12 June 2024 - 04:57 PM

I have my PC for a few years now and the microphone worked until like a year ago, since I couldn't make it work again, I just left it the way it was, it is really annoying not being able to communicate in games or other platforms. 
Until now I tried multiple different Headsets from Razer, Hyper X, Steelseries and Astro, all with a different connection option like Bluetooth, USB and 3.5mm Ports but not with a single one I had microphone input.

Before my input broke, I remember pulling out the 3.5mm Ports of my Headset on the front ports a bit too fast or at an angle which broke them. With the back 3.5mm Ports just the Audio works but not the Microphone, same goes with USB and Bluetooth, always just Audio but never microphone input. When I use the front ports now, I do not even have Audio because it sounds broken and just some static or inverted sounds go through. The only other thing being a bit odd is having static on the left side of headphones all the time, with or without sound. This static is also way louder with different headphones.

I did not build this PC myself and it is a pre-built one from Captiva with the following specs: Intel® Core™ i7-9700KF, RTX 2070 Super, 64-bit, Windows 10

Previously I tried if my Headsets are selected as Input and Output on the PC itself or applications like Discord, if any of the Headsets were damaged or worked on other devices, also I opened it to see if everything is connected.

 

I would appreciate it if someone would know what the problem could be and how it can be solved.



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#2 GeoffK

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Posted 12 June 2024 - 06:01 PM

Sounds like you might have more than one problem here.

 

As ALL types of microphone input appear not to be working, have you checked that the microphone is enabled in Settings | Privacy | Microphone ?

 

It also sounds like you have damaged the front 3.5mm jack socket(s), which might be affecting other components on the front panel - you'll need to have this repaired by a competent person.



#3 Ayubi

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Posted 12 June 2024 - 06:34 PM

I just went back into the Privacy settings, and it seems like this has worked now.
After looking into the Microsoft Community as well it seems like some Windows updates can turn off all your microphone settings there.
For the static I will have to look for someone that has the necessary knowledge then, thank you for your help


Edited by hamluis, 23 June 2024 - 04:38 AM.





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