Pink Pixels and Computer Rebooting

ok clean install had no effect im still getting these crashes and i got a new report from minitoolbox. Brfore the clean install i tried updating the bios but when i got back to windows it told me, "The User Profile Service service failed the sign-in. User profile cannot be loaded." when i tried to login. No longer getting this message since the clean install though.

MiniToolBox by Farbar  Version: 13-05-2022
Ran by grubb (administrator) on 30-07-2023 at 19:47:57
Running from "C:\Users\grubb\Downloads"
Microsoft Windows 11 Home  (X64)
Model: MS-7D31 Manufacturer: Micro-Star International Co., Ltd.
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/30/2023 03:55:41 PM) (Source: SecurityCenter) (EventID: 16) (User: )
Description: Error while updating  status to SECURITY_PRODUCT_STATE_SNOOZED.

Error: (07/30/2023 03:28:17 PM) (Source: Software Protection Platform Service) (EventID: 8198) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x803F7001
Command-line arguments:
RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2b1f36bb-c1cd-4306-bf5c-a0367c2d97d8;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (07/30/2023 03:28:16 PM) (Source: Software Protection Platform Service) (EventID: 8198) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x803F7001
Command-line arguments:
RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2b1f36bb-c1cd-4306-bf5c-a0367c2d97d8;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (07/30/2023 03:25:03 PM) (Source: Software Protection Platform Service) (EventID: 8198) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x803F7001
Command-line arguments:
RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2b1f36bb-c1cd-4306-bf5c-a0367c2d97d8;NotificationInterval=1440;Trigger=UserLogon;SessionId=2

Error: (07/30/2023 03:16:39 PM) (Source: SecurityCenter) (EventID: 16) (User: )
Description: Error while updating Windows Defender status to SECURITY_PRODUCT_STATE_ON.


System errors:
=============
Error: (07/30/2023 07:46:45 PM) (Source: DCOM) (EventID: 10010) (User: MIKES)
Description: Event-ID 10010

Error: (07/30/2023 07:44:58 PM) (Source: Service Control Manager) (EventID: 7006) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error:
%%5 = Access is denied.

Error: (07/30/2023 07:44:58 PM) (Source: Service Control Manager) (EventID: 7006) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error:
%%5 = Access is denied.

Error: (07/30/2023 07:44:55 PM) (Source: Microsoft-Windows-WER-SystemErrorReporting) (EventID: 1001) (User: NT AUTHORITY)
Description: 0x00000116 (0xffffb78370979050, 0xfffff8069c20fe60, 0xffffffffc000009a, 0x0000000000000004)C:\Windows\Minidump\073023-4937-01.dmp47af41f7-24e8-4624-9abf-5ca9a79ba7d1

Error: (07/30/2023 07:44:51 PM) (Source: volmgr) (EventID: 162) (User: )
Description: Dump file generation succeded.

Error: (07/30/2023 07:44:51 PM) (Source: stornvme) (EventID: 11) (User: )
Description: The driver detected a controller error on \Device\RaidPort2.

Error: (07/30/2023 07:44:55 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 7:18:41 PM on ‎7/‎30/‎2023 was unexpected.

Error: (07/30/2023 07:43:31 PM) (Source: nvlddmkm) (EventID: 0) (User: )
Description: Event-ID 0

Error: (07/30/2023 07:43:31 PM) (Source: nvlddmkm) (EventID: 0) (User: )
Description: Event-ID 0

Error: (07/30/2023 07:43:15 PM) (Source: nvlddmkm) (EventID: 0) (User: )
Description: Event-ID 0


CodeIntegrity Errors:
====================
Date: 2023-07-30 19:47:30
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\SecurityHealthService.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender Security\bdamsi\266574242905180000\antimalware_provider64.dll that did not meet the Windows signing level requirements.

Date: 2023-07-30 19:47:00
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender Security\bdamsi\266574242905180000\antimalware_provider64.dll that did not meet the Windows signing level requirements.


=========================== Installed Programs ============================

Bitdefender Agent (HKLM\...\Bitdefender Agent) (Version: 27.0.1.254 - Bitdefender)
Bitdefender Antivirus Plus (HKLM\...\Bitdefender) (Version: 27.0.14.69 - Bitdefender)
Bitdefender VPN (HKLM\...\Bitdefender VPN) (Version: 26.0.1.18 - Bitdefender)
Core Temp 1.18 (HKLM\...\{086D343F-8E78-4AFC-81AC-D6D414AFD8AC}_is1) (Version: 1.18 - ALCPU)
CPUID CPU-Z MSI 2.06 (HKLM\...\CPUID CPU-Z MSI_is1) (Version: 2.06 - CPUID, Inc.)
Documentation Manager (HKLM\...\{8D0B5F66-8D48-49C8-8AB9-4D9870106623}) (Version: 22.90.1.1 - Intel Corporation) Hidden
EA app (HKLM\...\{C2622085-ABD2-49E5-8AB9-D3D6A642C091}) (Version: 12.247.0.5504 - Electronic Arts) Hidden
EA app (HKLM-x32\...\{fb2ffea1-51d9-440b-addb-fba0ec652ca7}) (Version: 12.247.0.5504 - Electronic Arts)
Intel® Software Installer (HKLM-x32\...\{dd9edbc6-abf9-480a-9b86-c0c0c5f0e12d}) (Version: 22.90.1.1 - Intel Corporation) Hidden
Logitech Capture (HKLM\...\Capture) (Version: 2.08.11 - Logitech)
Logitech G HUB (HKLM\...\{521c89be-637f-4274-a840-baaf7460c2b2}) (Version: 2023.6.430723 - Logitech)
MEGAsync (HKLM-x32\...\MEGAsync) (Version:  - Mega Limited)
Mozilla Firefox (x64 en-US) (HKLM\...\Mozilla Firefox 115.0.3 (x64 en-US)) (Version: 115.0.3 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 115.0.3 - Mozilla)
Notepad++ (64-bit x64) (HKLM\...\Notepad++) (Version: 8.5.4 - Notepad++ Team)
NVIDIA FrameView SDK 1.3.8513.32290073 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_FrameViewSdk) (Version: 1.3.8513.32290073 - NVIDIA Corporation)
NVIDIA GeForce Experience 3.27.0.112 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.27.0.112 - NVIDIA Corporation)
NVIDIA Graphics Driver 536.67 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 536.67 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.40.14 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.40.14 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.21.0713 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.21.0713 - NVIDIA Corporation)
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9 - Google, Inc.)
Speccy (HKLM\...\Speccy) (Version: 1.32 - Piriform)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
WinRAR 6.22 (64-bit) (HKLM\...\WinRAR archiver) (Version: 6.22.0 - win.rar GmbH)

Packages:
=========
Bitdefender CL Contextual Menu -> C:\Program Files\Bitdefender\Bitdefender Security App [2023-07-30] (0)
Clipchamp -> C:\Program Files\WindowsApps\Clipchamp.Clipchamp_2.2.8.0_neutral__yxz26nhyzhsrt [2023-07-30] (Microsoft Corp.)
Microsoft Family -> C:\Program Files\WindowsApps\MicrosoftCorporationII.MicrosoftFamily_0.1.28.0_x64__8wekyb3d8bbwe [2023-07-30] (Microsoft Corp.)
Microsoft Solitaire Collection -> C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.12.3171.0_x64__8wekyb3d8bbwe [2023-07-30] (Microsoft Studios) [MS Ad]
ms-resource:APP_WINDOW_NAME -> C:\Program Files\WindowsApps\MicrosoftCorporationII.QuickAssist_2.0.5.0_x64__8wekyb3d8bbwe [2023-07-30] (Microsoft Corp.)
ms-resource:AppStoreName -> C:\Program Files\WindowsApps\Microsoft.RawImageExtension_2.1.30391.0_x64__8wekyb3d8bbwe [2023-07-30] (Microsoft Corporation)
ms-resource:AppxManifest_DisplayName -> C:\Windows\SystemApps\Microsoft.Windows.PrintQueueActionCenter_cw5n1h2txyewy [2023-07-30] (Microsoft Corporation)
Notepad++ -> C:\Program Files\Notepad++\contextMenu [2023-07-30] (0)
NVIDIA Control Panel -> C:\Program Files\WindowsApps\NVIDIACorp.NVIDIAControlPanel_8.1.964.0_x64__56jybvy8sckqj [2023-07-30] (NVIDIA Corp.)
Spotify Music -> C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.216.947.0_x64__zpdnekdrzrea0 [2023-07-30] (Spotify AB) [Startup Task]
Windows Feature Experience Pack -> C:\Windows\SystemApps\MicrosoftWindows.Client.Core_cw5n1h2txyewy [2023-07-30] (Microsoft Windows)
WindowsAppRuntime.1.2 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.2_2000.802.31.0_x64__8wekyb3d8bbwe [2023-07-30] (Microsoft Corporation)
WindowsAppRuntime.1.2 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.2_2000.802.31.0_x86__8wekyb3d8bbwe [2023-07-30] (Microsoft Corporation)
WinRAR -> C:\Program Files\WinRAR [2023-07-30] (0)

========================= Memory info: ===================================

Percentage of memory in use: 44%
Total physical RAM: 16237.43 MB
Available physical RAM: 8980.8 MB
Total Virtual: 19181.43 MB
Available Virtual: 7982.3 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:930.79 GB) (Free:887.4 GB) NTFS
2 Drive d: (Games) (Fixed) (Total:931.51 GB) (Free:199.93 GB) NTFS
3 Drive e: (Downloads) (Fixed) (Total:110.84 GB) (Free:110.6 GB) NTFS

========================= Users: ========================================

User accounts for \\MIKES

Administrator            DefaultAccount           grubb                    
Guest                    WDAGUtilityAccount       


**** End of log ****
 

So did the Bios Update take effect  ??

Did you then after your Clean Install install the Chipset Driver from your Motherboard Support Page followed by SATA AND USB Drivers and last would be sound ???

You need to be more detailed in what you did as the above is what makes the system, a clean install is just the start.

Stop Putting Bitdefender back in.

Trying to help you with stuff and you stick in something that could be causing the issue.

As well you leave all USB Devices detached.

Windows Defender is in the Top 10 so you will be protected.   Can add Enhancements for it which unhides controls : https://www.majorgeeks.com/files/details/configuredefender.html

and : https://www.makeuseof.com/windows-firewall-control-guide/

Now remove Bitdefender with Removal Tool:  https://www.majorgeeks.com/files/details/bitdefender_uninstall_tool.html

Yes i went into the bios and it shows the installed version there. I also updated the chipset and sound but the sata installer wouldnt let me install

Bitdefender is no more

Edited by Techme256, 31 July 2023 - 04:44 PM.

From a DOS Command Prompt from START | type cmd.exe into the start search box | RIGHT-click on cmd.exe | select "Run as Administrator" then Copy/Paste --> :
DISM /Online /Cleanup-Image /RestoreHealth command then Enter.  If it finds problems then reboot. (Completed Successfully : means reboot)
&
After : please Open another Admin Command Prompt and please run Copy/Paste --> SFC /SCANNOW into the Dos window or Powershell and Enter.  Reboot after.

&

another CMD * copy/paste and tick all the boxes : %SystemRoot%\System32\Cmd.exe /c Cleanmgr /sageset:65535 & Cleanmgr /sagerun:65535

&

another CMD Admin & copy/paste : dism /online /cleanup-image /startcomponentcleanup

&

Then download and run, do not skip the last step : https://www.bleepingcomputer.com/download/adwcleaner/ if it finds something keep the log.

 

Finished with all those

3 days reporting in no issues, i think it was bitdefender TBH but it very well could have been something like updating the chipset or bios too. Thanks for all your help everyone. Pkshadow especially, for putting up with mefor so long. If it happens again ill be sure to report in on it.

Could have been Barbie with Pink Pixels....lol :=}     Great News !

Yes it was Bitdefender and that is what said when you first posted.     Possibly but Bios needed updating as did Chipset.      Please do post in as soon as have issues so can help sooner and do not need to look to far as to what it was.

You are very much Welcome and not a problem as we are here to help :=}