Yes thke drive is detected on a different computer.
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WD Elements HD not showing up
Started by
Firefly43942
, Jun 04 2024 11:06 AM
30 replies to this topic
#16
Firefly43942
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#17
Firefly43942
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#18
JohnC_21
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Posted 07 June 2024 - 01:09 PM
I don't see anything. You can upload the image to a image hosting service which will give you a URL.
#19
Firefly43942
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#20
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#21
JohnC_21
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Posted 07 June 2024 - 01:22 PM
I'm not sure what is going on. If diskpart does not list the disk then Disk Management would not. In device manager right click the WD drive and select Properties. What is shown under the General tab?
Did you run DeviceCleanupcmd as shown in my post #11?
#22
Firefly43942
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#23
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#24
JohnC_21
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Posted 07 June 2024 - 01:40 PM
Detach the drive. In your post #22 you did not add the asterisk after the command
At the C:\x64 prompt.
diskcleanupcmd.exe *
After running the command shutdown then reboot. Is the drive detected when attached?
Edited by JohnC_21, 07 June 2024 - 01:41 PM.
#25
Firefly43942
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Posted 07 June 2024 - 01:49 PM
No the drive is not detected when attached. Diskcleanup finished it said it removed 28 items.
#26
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#27
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Posted 07 June 2024 - 02:02 PM
If the drive is still not detected then I'm of ideas, sorry. As previously posted did you try a different cable?
#28
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Posted 07 June 2024 - 02:05 PM
Could always try using a linux live session to see if the external drive is detected in linux?
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#29
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Posted 07 June 2024 - 02:11 PM
Follow cryptodan's advice on booting a live linux distro. This will tell you if there is some kind of Windows corruption. What is strange though is other USB devices work fine on the computer. Only the WD drive is having a problem being detected.
#30
Firefly43942
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Posted 07 June 2024 - 02:17 PM
John C. Thank you for your assistance it is much appreciated.
Cryptodan I would not know where to begin. I know nothing about linux.
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